Resolve HP Thermal Shutdown Issue and Secure Your Device

HP’s electronic devices, be it printers, laptops, or desktops, have turned into items of necessity in the lives of people today. No one can imagine their lives without using these devices. That’s why, when any technical issues arise, users demand immediate resolutions. One such problem is the HP thermal shutdown. The message ‘Thermal Shutdown Occurred’ takes users by surprise, especially those who do not use their HP laptops or notebooks for playing games that demand heavy support for features. Even those who conduct simple Google searches and browse through their emails and social media platforms find themselves encountering this situation. In this article, you will find stepwise instructions to solve the thermal shutdown problem in HP devices like laptops.

What Is HP Thermal Shutdown?

The thermal shutdown functionality refers to a circuit that prevents the worsening and breakdown because of a greater ambient temperature and the device’s heat generation. It often occurs because of a big current load. The shutdown happens when the temperature of a central processing unit or a system goes to a critical level. At this point, the system automatically shuts down. It does this to prevent permanent damage to itself.

A thermal shutdown HP is a result of various causes. Many factors can result in your system overheating. In many situations, the user isn’t able to resolve this issue by themselves. All they can do is adjust how they use the device. Note that the problem isn’t easy to fix. It can potentially take up hours to get fully fixed. Moreover, in some cases, you may need to replace some components of your system.

Why Does HP Thermal Shutdown Occur?

The thermal shutdown of an HP laptop or notebook is a common problem many users face. You will find the problem occurring when the CPU temperature of your device hits a peak level. When this overheating happens, it negatively impacts your device’s applications and processing speed. These components slow down and eventually shut down.

The problem results in a bad user experience and needs to be fixed immediately. Various internal and external factors prompt this situation to arise. Although you can try fixing the issue, yet doing so will be a very complex process. If you don’t have adequate time with you or need to work on your HP device urgently, it’s best to seek the help of technical experts.

Here are some chief reasons for HP desktop thermal shutdown.

• Misconfigured power settings often lead to a thermal shutdown.
• If the operating system is burdened with a high load, this issue is bound to occur.
• Your system configuration is obsolete.
• A faulty air fan is an overlooked reason that results in HP devices experiencing thermal shutdown.
• There must be proper ventilation.
• The installation of multiple third-party applications also prompts problems in your HP device.
• Incompatible drivers of the device are yet another reason.
• Blockage of air. HP device will heat up if there isn’t sufficient air around.

Fix HP Thermal Shutdown Problem

It is necessary for you to take immediate steps to fix this overheating problem. Follow the pointers below to tackle this issue.

1. Keep the device off for some time.

When you find that your HP laptop has closed because of the thermal shutdown problem, keep it off for a couple of minutes. Various parts in your laptop require a cooldown period of around 10 to 15 minutes. This time depends on the temperature of your room. It’s important that you don’t be in a hurry to switch on your device.

Don’t make the mistake of putting your device in a refrigerated location. It’s because instead of making it work, the sudden reduction in temperature will only damage its internal components by cracking them.

 

2. Look for physical damage.

The next step is to take away the power cable of your HP laptop. Now, open the side door of the device. Use a screwdriver to do that. Once open, you must look inside it and see if you can find any physical damage. You can use a small flashlight for this purpose.

If you happen to find any debris or dust accumulated in the case or surrounding the vents, you must clean it properly yet gently. It’s essential to remove dust, as it functions as an insulator. It, in turn, can cause your device to overheat. Take a clean cloth and wipe away the dust.

3. Attach the power cable again

Did you find that nothing is damaged within the laptop or your HP device? Are all components clean? If so, re-attach the power cable. But while doing so, ensure that you don’t close the case door.

4. Conduct a quick check of the failure

Now it’s time to quickly scan for technical failure. At this time, the case of your laptop must be open. Switch on the laptop and inspect the system and CPU fans closely. They must be spinning properly. If not, examine if their connectors are loose or damaged.

5. Reinstall the heat-sink

In some instances of HP thermal shutdown, the thermal paste between the heat-sink and CPU gets tainted. This leads to overheating of the device. So, it is essential to remove and install the heat sink again.

Other Measures to Fix HP Thermal Shutdown

If you cannot tackle the thermal shutdown problem, try isolating the issue to fix it. For doing so, perform a hard reset and configure BIOS default and restart.

Conduct a hard reset

It’s easy to perform a hard reset. Follow the steps below.

• Shut down your HP device.
• Take off the adaptor and other connected peripherals.
• Remove the battery also. However, don’t take away the built-in computer battery.
• Next, hold and press the device’s power button for 20 seconds.
• Plug back the adaptor and the battery into the device.
• Switch on your device and see if the problem persists.

Configure BIOSS default and restart

To set BIOS default, restart your HP notebook. After that, follow these instructions.

• Keep pressing F10 till you find the BIOS menu displaying.
• Hit F9 after you see the BIOS menu displaying. Now choose ‘Yes.’
• Hit F10 to save the modifications.
• Now choose ‘Yes’ to confirm. Your computer will restart in the default setting.

Final Thoughts

The problem of HP thermal shutdown must be dealt with immediately. You can follow the effective measures explained in this article and refer to them whenever your device shuts down. However, its also recommended seeking expert assistance. Contact 123.hp.com/setup for HP technical support services to get speedy resolutions.